banner23IT Support & Maintenance

Given today’s business pace, off-line IT infrastructure causes lost productivity, time, and money, and impairs your competitive advantage. But how do you balance cost versus risk in getting the right mix of in-house versus third-party maintenance, support and monitoring services for IT?

Expert skills are scarce and expensive. But you have a complex installed base that spans multiple vendors, licences, technologies, devices … even countries. You require proactive IT service support to ensure continued availability and reliability. But when your systems fail, does your maintenance contract ensure you have enough of the right resources on call? And can they solve your problems fast and efficiently, according to an appropriate service level agreement (SLA)?

Employing internal resources to manage unscheduled downtime can be costly. It would require an increase in highly skilled staff across multiple technologies and geographies.

Brainamze Uptime Maintenance and Support  services, combined with our contract aggregation capabilities and Insite monitoring services, provide a portfolio of flexible service products and options to ensure that your ICT (information and communications technology – or technologies) estate is properly covered. These services offer you predictable costs and a framework for efficient resource allocation, while protecting your business from risk and the unwelcome expense of downtime.

We provide a wide variety of support for web hosting maintenance and troubleshooting. Including fixing website errors and transfers. Do you have a website that needs some work done? Let our experts help you fix or maintain your existing website.

Brainamaze offers you a single point of contact for all maintenance and support   issues, regardless of the vendor or service provider involved. By taking care of IT service management on your behalf, we ensure you always receive consistent and reliable service.